1. HOW DO I PLACE AN ORDER?
Ordering on DermaMed.com is easy and safe. Once you have found the item
you would like to purchase, click on the "ADD TO CART" button to place it in
your Shopping Cart. Follow the directions through the checkout process to
complete your order. Your order will not be placed until the very end of the
checkout process, when you will be asked for your credit card information.
You may also order over the phone, by calling 1-800-681-2292.
Representatives are available Monday-Friday 9:00AM-5:00PM PST.
2. IS IT SAFE TO ORDER ON DERMAMED.COM?
Yes, it is safe to order on DermaMed.com. We use industry-standard
encryption technologies when transferring and receiving customer data
exchanged with our site server.
3. CAN I SHIP MY ORDER TO AN INTERNATIONAL LOCATION?
Yes, just fill out the shipping information.
4. HOW CAN I MAKE RETURNS OR EXCHANGES?
Items are accepted for return or exchange if returned in original condition
within 30 days and accompanied by a sales receipt. A refund will be made to
the purchaser upon request if payment has been received. The refund to the purchaser will be in the form of the original tender. Please read for more
information our Return policy.
5. HOW WILL MY ORDER BE SHIPPED?
All orders will be shipped with Canada Post per shipping address. Shipping charges are complimentary for orders over $75 within Canada or over $100 to the (contiguous) United States. Please allow 4-5 business days to receive your order.